TMNet Streamyx on the blink
I only got to use my home Streamyx for 2 full days. I guess that’s not surprising to many people where TMNet is concerned.
After 2 successful browsing sessions on Streamyx, the modem just refuse to connect. I have called Streamyx 1-300-xxxx number and they weren’t very helpful saying that the most probably cause was my phone lines were bad. The person I called said he could hear crackling on during our conversation so therefore concluded it was most probably that reason. He asked me to call the 100 number to fix that first. (get rid of the cracking noises).
It’s been particularly stressful the past few nights as I dissembled the wires, reinstalled the software but still failed to connect everytime.
I really had no mood to pick the notebook and walk out to the mamak stall late at night just to get online.
That’s the reason you don’t see much updates on GilaChess or this blog. Let’s hope things will be fixed by this week 
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Comments
Yeah I did a search on the net and it turn out many complaints similiar to mine. There are those lucky to have no problems with their connections and there are people like me
Aaarrghh !! I hate to see the DSL light just blinking !!
maybe your DNS numbers arent set(theyre 202.188.0.133 and 202.188.1.5 if you forgot them).
anyway,its just unfair that streamyx has monopoly over the entire country with the exception of penang and maybe a 1 or 2 more of which i have forgotten…we need competition between TMNet and a few other companies which can set up non-wireless broadband as well.
not to mention that streamyx actually has a very strange thing to do with its IP addresses(IP addresses other than 219.94.xx.xxx and 218.111.xxx.xxx are rather slow).
my wife working at TM 100. Streamyx call centre always say it’s phone line faulty. As far as i concern, if phone line faulty, u can’t even get through call Streamyx call centre. I do believe Streamyx call centre or should we call VADS staff just chasing their target per day call.
So here the pseudo logic:-
1) phoneline faulty : - cannot call outside (but u can call outside)
2) Streamyx faulty:- blinking on MODEM, a) modem struct by lightning, b) ‘no IP space to accomodate’
3) Streamyx call centre:- chasing quantity of call target - not quality of problem solve
4) Level of priority of your connection - Streamyx call centre entertain higher account (eg. listed company)
Solution:-
1) Competition of Streamyx services (eg. DIgi, Maxis etc.)
2) Quality vs Quantity…
p/s: visit http://www.systematic-innovation.com for more problem solving method.